Terms & Conditions

Terms & conditions

Please take a few minutes to read these terms and conditions before ordering any products from us. These terms and conditions govern the use of this web site and the purchase of any products from it.

Acknowledgement and acceptance of terms and conditions.

By accessing, browsing or using this web site, you agree to these conditions of use and disclaimers as amended from time to time and acknowledge that you have read and understood these conditions. By purchasing a product from us, you agree to be bound by these conditions.

Ordering goods

Any order placed by you in the manner described on this website is an offer by you to purchase a particular product or service for the price (including other charges) specified at the time you place your order. CV Solutions reserves the right to accept or reject your offer for any reason, including, without limitation, the unavailability of any product, an error in the price or the product description posted on this web site, or an error in your order.

Prices of products and services and delivery and other charges displayed on this web site are current at the time of issue, but may change at any time and are subject to availability. The availability of products and services may change from time to time.

It is the buyers responsibility to find out if the product/part/service they are ordering is suitable for their vehicle/application. CV Solutions holds no responsibility if customers order the wrong product/part/service and will not offer refunds/store credits.

Links to other web sites

Where this site contains links to web sites maintained by other companies and organizations, CV Solutions does not make any representation as to the accuracy of information contained on those web sites and will not accept any responsibility for the accuracy, ownership or any other aspect of the information contained on those web sites.

Installation

All CV Solutions products are installed on-site. Delivery and installation times vary for each project. CV Solutions takes no responsibility in a delay of delivery or installation.

Returns Policy

At CV Solutions, we take great care in our products. If for any reason your new product is damaged, please contact us immediately to arrange for the return of your products within 14 days. We will then provide you with a replacement product as soon as possible. If for any reason you receive a product that is faulty due to manufacturing, it must be returned within 14 days, where appropriate testing will then take place. If it is found that the product is damaged due to misuse, wilful damage, unauthorised repair or tampering with a product it will not be accepted by CV Solutions for a return. Strictly no returns/refunds will be given due to change of mind or buyers remorse. This is in compliance of the ACCC warranties and refunds.

Warranties

CV Solutions products are covered by warranty, unless otherwise specified in ad or written agreement from CV Solutions. The warranty period varies for each product and will be set out on your order and invoice.

Terms of Warranty

Customer must bring the item back first, so appropriate tests can be run on the item, with a full written description of the problem. If CV Solutions find there is to be a fault, the same product but new will be supplied to you ASAP.

The warranty does not cover any defect caused by an accident, misuse, abuse, improper installation or operation, lack of reasonable care or attempted repair by you or any non-authorized person.

Warranty only covers the purchased product involved in the warranty claim.

Customer must have at least 1 proof of purchase whether it is an invoice, confirmation of payment email or payment related receipt (paypal, bank statement, credit card statement etc…)

Subject to the Returns Policy set out in these Terms and Conditions and to the extent permitted by the Trade Practices Act and relevant state legislation, the sole obligation of the seller under this agreement is to use its best endeavours to provide the products or to repair the products or repair or replace (at CV Solutions’ discretion) any part of a product which is found to be defective during the period of warranty and in no event shall CV Solutions be liable for any other claims or damages including, but not limited to, claims for faulty design, negligent or misleading advice, damages arising from loss or use of the products, and any indirect, special or consequential damages or injury to any person, corporation or other entity.

CV Solutions is not liable for default or failure in performance of its obligations pursuant to these Terms and Conditions resulting directly or indirectly from acts of God, civil or military authority, acts of public enemy, war, accidents, fires, explosions, earthquakes, floods, the elements, strikes, labour disputes, shortage of suitable parts, components, materials including ink, chemicals and paper, labour or transportation or any other cause beyond the reasonable control of CV Solutions.

The buyer acknowledges that CV Solutions does not make under these Terms and Conditions or outside of them any representations or warranties regarding the products or any matter which is or might be relevant to the buyer buying or selling the products other than the representations or warranties expressed in this agreement.

Disclaimer

The information contained on this website is provided by CV Solutions on good faith on an “as is” basis. The information is believed to be accurate and current at the date the information was placed on the web site.